Jennie, The St. Lucia vacation was AMAZING!!! The resort was unbelievable in every way. Food was outstanding and staff was incredible. It was our favorite place we’ve ever stayed for sure.
Overall just absolutely amazing experience. Beautiful island, lovely people and incredible accommodations. We absolutely want to go back. Jenni, you introduced us to our most favorite place and made the process so easy and straightforward. You’re our go to for all future trips for sure!
– Jessamy & Kevin
Jenni organized our group trip of 147 students and parents to Punta Cana and she was just fantastic!
She was always calm, positive and reassuring while being constantly bombarded with emails and questions.
She was organized and extremely accommodating to numerous requests. Both parents and students came back with repeat comments of “great job” “great trip” “so fun”!
She made a big undertaking such as this seem easy.
I would use her again in a heartbeat – for a big or small group!
Hello Donna and Bob,
I wanted to let you know that I am thoroughly impressed with Tricia and the tremendous dedication she shows her job and customers.
Back in 2012, I researched online and sent all kinds of request out to travel agents to help me plan my husband’s birthday trip to Bora Bora. She was so prompt, professional, knowledgeable,flexible, kind, etc. I knew she was the perfect person to help. For us, this is a lot of money to spend on a vacation so I was pretty indecisive. She helped me tremendously, and even sent me her own personal photos of the places to assure me we would get our money’s worth!
She did a great job and our trip went off without a hitch! I thought it was a once-in-a-lifetime opportunity and she knocked my expectations out of the park.
So, flash forward to 2016 and we are lucky enough to have the opportunity to go once again – this time for our anniversary. I did not hesitate to reach out to Tricia -and only Tricia – to help again. And once again, she exceeded expectations. She remembered me right away and definitely appreciated that I was a repeat customer. She was all the things I mentioned and more but really went above and beyond this time.
I travel a lot for work so am not readily available for communication but she was so prompt in her correspondence/calls to me and patient when I could not always get back to her. She was very flexible and understanding as we tried different options. And when my husband put in some last minute requests and asked for an extension, she even worked on our day off for us. (And patiently waited all day as we didn’t get back to her until the final seconds… our fault.)
This kind of service should not go unrecognized so I wanted to ensure you knew what a valuable member of your team you have.
It has been a true pleasure working with her! Personally, I think she deserves a day off to make up for the one she lost for us! 🙂
We would like to extend our gratitude for all the work you put into making our honeymoon so special. Thank you for the big time suggestions and recommendations.
We had a wonderful time and will cherish those memories forever. We look forward to working with you again on our future trips. Have a great summer!
Millissa & Brendan Rowland
Hi there, I wanted to get back to you and tell you what a GREAT time we had in The Bahamas at Atlantis. The resort was over the top! Excellent facilities, activities, dining and staff. I really appreciate YOUR suggestion recommending The Club level room and concierge service at The Cove. The small price increase […]
Hi TW, I’ve been wanting to email you since we got back but it’s been really crazy due to a heavy snow storm and of course, the work that I have to catch up to. Anyway, Atlantis was a lot of fun and 5 nights stay was way too short. It’s like World Disney but […]
If you are wondering if this is THE Sandy Lane, YES! It is THE Sandy Lane!! I wanted somewhere Romantic to stay for our one night on Barbados before going on a cruise and my travel agent found me the most Romantic place I have ever stayed at!! It is a bit pricey but I […]
Hi Jenni! We got home late last night. The trip was wonderful! The best weather ever – one day of rain early, and then clouds, but it ended up perfect because we did a snorkeling excursion that day and as the kids were already a bit burnt, saved their hides – literally! Other than that, […]